contact-us

Contact Us

Call us at (847) 250-5233 to speak with a Client Services Representative. Our hours of operation (CST) are: Monday – Friday 9AM – 5PM

If for some reason one of our service providers has not met your expectation for professional, ethical and courteous service, please help us resolve your complaint or dispute by reaching out to our Compliance Department by one of the following methods:

  • Call: (847) 250-5233
  • Mail: World Credit Recovery
    P.O. Box 987
    Itasca, IL 60143
    Attn: Client Services
  • E-mail:  clientservices@worldcreditrecovery.com

If you prefer to send us a letter by mail, please provide the following information to help us understand your particular complaint or dispute:

  • Please provide your Name
  • World Credit Recovery Account Number or Original Account Number
  • The last 4 digits of your SSN
  • Your address and phone number
  • Do not send sensitive information such as your full Social Security Number, checking or debit card number
  • Provide as much detail about your experience with our service provider as possible, including the name of the service provider and the names of those you have spoken with regarding the issue
  • Provide a contact number or address at which we may contact you to discuss your concerns
  • If you have previously asked World Credit Recovery not to call or write you, please state in your letter whether World Credit Recovery can contact you back for the sole purpose of addressing your concerns. Otherwise, World Credit Recovery will not be able to contact you to discuss your concerns.